Account & Data Deletion
Local Data Storage by Default
By default in CritiDose:
- No account or login is required to use basic features.
- No data is sent to any server or stored in the cloud unless you explicitly enable cloud backup.
- All medication routines, dose history, stock information, and preferences are stored in a local database on your Android device.
- The developer has no access to your local data.
To remove all local CritiDose data from your device, or to delete your optional cloud account and backups, follow the steps below.
How to Delete Your Local Data
Option 1 — Uninstall the App
Uninstalling CritiDose permanently deletes the local database, including all medication routines, dose history, stock information, and preferences stored on your device.
- Long-press the CritiDose icon on your home screen or app drawer
- Tap Uninstall and confirm
Or: Android Settings → Apps → CritiDose → Uninstall
Option 2 — Clear App Data (Keep the App Installed)
Clearing app data resets CritiDose to a fresh state and permanently deletes all stored data without uninstalling the app.
- Open Android Settings
- Tap Apps (or Application Manager)
- Find and tap CritiDose
- Tap Storage
- Tap Clear Data and confirm
After clearing data, CritiDose will open as if freshly installed — all routines, history, and settings will be gone.
Option 3 — Delete Individual Routines
To remove specific medications without resetting everything:
- Open CritiDose
- Go to the Medicine Cabinet tab
- Select the routine you want to remove
- Delete it from the routine settings screen
Deleted routines and their associated dose history are removed permanently from your device.
Android Device Backup
If you have Android's automatic device backup enabled (via your Google Account), some CritiDose app data may be included in that backup. This is managed by Google and subject to your Google Account settings. To prevent this, you can disable app backup for CritiDose in Android Settings → System → Backup, or disable backup entirely in your Google Account settings.
How to Delete Your Cloud Account and Backups
If you have created an optional account for cloud backup, you can delete your account and all associated cloud backup data directly in the app.
- Open CritiDose
- Go to the Care tab
- Tap Privacy & Data
- Tap Delete account and cloud data and confirm
If you delete your account in the CritiDose app, your CritiDose account credentials and associated cloud backup data are deleted from Firebase Auth and Firebase Storage as part of the in-app deletion process.
If you cannot access the app and submit a deletion request by email, we will process the request within 30 days. To do so, send a "Delete account / data request" email to support@critidose.com from the email address associated with your account.
- Deleting your account does not automatically delete local data stored on your device, such as medication routines, reminders, or history. You can remove local data separately by using the in-app local deletion option, clearing app data, or uninstalling CritiDose.
- Some limited logs or diagnostics may be retained for security, legal, abuse-prevention, or operational reasons where applicable.
Contact Us
If you have questions about data deletion, privacy requests, or need assistance:
Email: support@critidose.com
Website: https://critidose.com
We aim to respond within 5 business days.